Committed to Service and Your Success
The excellence of MIRACLE products grows out of our commitment to your success. You can count on us for:
| Availability: | Our
systems are available 99.9 percent of the time, 24 hours a day, seven
days a week, and are completely scalable to handle peak work loads.
Because of our in-house technology staff and its extensive contingency
planning, we are able to rapidly restore services in the unlikely event
of an unexpected interruption. |
| Support: | In
addition to our full technical staff, which is at your disposal during
regular business hours (7 A.M. to 7 P.M. Central Standard Time), you
have access to toll-free help lines at any time night and day.
Throughout the work day, we actively monitor the functioning of all of
our client connections and systems. In many instances, we contact our
clients about a potential difficulty before they are aware of it and
before it can become a problem. |
Integration /
Consulting: | With
our extensive experience and expertise we can quickly interface
disparate data environments so that the free movement of data from loan
processing to document production can eliminate double data entry. You
will be able to create, view, and print customized documents as an
integrated part of your normal processing workflow. |
Providing Perfection
All
of our MIRACLE solutions, including document preparation, compliance,
management and delivery, are web-resilient electronic systems. Document
packages can be delivered and printed to multiple locations anywhere,
anytime. Data can be viewed and adjusted in real-time.
Our
in-house attorneys and compliance experts maintain a full and robust
library of documents and forms for all types of residential loans in
all 50 states. When designing loan packages, you can specify edits
according to Federal, State, investor, loan program or other
client-specific requirements. Besides closing and RESPA documents, we
provide state-specific disclosures and other documents to simplify and
accelerate loan processing.
We fully warrant
the accuracy of all of our document templates, data field mapping and
calculations, and, in addition, our compliance representations are
guaranteed and insured.